Terms and Conditions
By booking a stay at Apuseni Glamping Retreat you accept, without limitation or qualification, the Rules described below.
- We advise you to be equipped with mountain / thick clothes and trekking shoes no matter in what month of the year you're visiting us!
- Smoking inside the dome and in its enclosed perimeter is strictly forbidden.
- Important note: Please take into account that this type of accommodation is not a cottage or a perfectly insulated construction, being only a thicker tent, also there is no central heating, but a fireplace and one electric heater, therefore, the temperature inside the igloo at night (in the cold season) will not be very high! We provide you with the wood needed for heating and you will need to light / maintain the fire and add wood for proper heating.
Failure to follow any of these rules will allow the Apuseni Glamping Retreat team to interrupt your stay and request you to vacate the accommodation immediately, without notice and without refunding the amount paid up to that point.
To ensure that you enjoy a unique experience, the Apuseni Glamping Retreat team ensures that the accommodation is in perfect condition. Therefore, please let us know immediately after check-in if you notice anything wrong or if you find something broken. Otherwise, if at the check-out we discover that the accommodation unit is not in the same condition in which it was handed over at check-in we will consider that it is your fault and we will ask you for the value of the damage caused.
1. Terms of the contract
The contract between Apuseni Glamping Retreat and the client enters into force after the client receives a written confirmation (by e-mail) of the reservation from the Apuseni Glamping Retreat team.
The services offered are those described in the confirmation received by e-mail or on the website.
The rates are expressed in Romanian leu (RON).
3. Payment conditions
After booking, the Apuseni Glamping Retreat team will contact you via email to provide full details.
An advance of 100% of the total amount is required. The reservation is considered firm when the advance is received by the Apuseni Glamping Retreat team. To guarantee your reservation, the advance must be paid before the deadline mentioned in the confirmation e-mail / Whatsapp message / Instagram-Facebook message.
If advance payment is not received by the Apuseni Glamping Retreat team before the deadline, we reserve the right to cancel your reservation.
4. Changes and cancellations
In case of cancellation of a firm reservation, the following cancellation policy applies:
Cancellation of a reservation less than 180 days before the date of arrival: a commission of 100% of the advance is applied.
If something has come up and you cannot reach the planned date for your stay, you have the possibility to offer your reservation to other people at no additional cost.
5. Delayed check-out
Check-in and check-out are your responsibility as guests. If the check-out is made earlier than the scheduled day, the price for the entire booked stay is paid.
6. Check-in / Check-out
The process of check-in / check-out is self made, via a password delivered when you make the reservation.
Check-in can be done between 16:00 and 00:00.
The check-out can be made between 08:00 – 12:00.
7. How to reach us
To reach us you can use the Waze application by entering: "Apuseni Glamping Retreat" or GPS coordinates 46.253752, 23.162252
The location is located only on the hill (there is NOT a flat terrain available) about 250 m from the main paved road in Bucium commune, Izbita village. The road on the hill is ballast, steep, so it is suitable more for 4x4 cars.
If you do not have 4x4 you can leave the car on the ground below, next to the asphalt, immediately after the GPS will let you know that you have reached your destination, and we will take you from there by our car for a distance of 150 m.
From where we leave the Glamping car and up to the igloos there are 100 m walk on a hill with a slope of about 35 °, that is why we urge you to take with you small luggage that can be easily transported.
We have to emphasize that our glamping is NOT suitable for elderly people or for wheelchairs.
Because you may not have a signal close to us ( unless you are connected to the Digi Mobil ) network, we have the request to notify us at the telephone number +40775.251.921 one hour before you arrive.
The products in the minibar and on the table are for you, on the house 🙂.