The protection of your personal data is very important to us, which is why we have taken appropriate technical and organizational measures to protect your personal data. We assure you that we have issued internal policies regarding the processing of your personal data by our employees and collaborators. You need to keep in mind that the less information you provide, the more control you have over personal data. For example, if you want to browse anonymously and you don't want your behavior to be tested independently by us and your service providers, you need to make the appropriate settings in your browser. You can browse, for example, in incognito mode with Google Chrome or in "private" mode with Firefox.

We inform you that by accepting the privacy policy, you agree to the collection, processing and use of personal data by Apuseni Glamping Retreat, hereinafter referred to as Apuseni Glamping Retreat, taking into account the Data Protection Act / General Data Protection Regulation (GDPR) and the following terms and conditions.

You can contact our personal data protection officer at

You have control over your personal data, which is why you have the right to refuse the collection, processing or use of your personal data by Apuseni Glamping Retreat in accordance with data protection law, once you are no longer our customer. All you have to do is send a rejection email to the above address. This will automatically lead to the termination of our communications.

Please note that by your refusal, the use of the website may no longer be possible for technical reasons.

Your rights:

You have the right to receive clear information about the personal data that we have kept, free of charge.

The law gives you the following rights:

• Right of access - The right to know the data collected and how they are processed;

• Right to rectification - The right to request the modification of personal data if it is not updated;

• The right to delete “the right to be forgotten” - The right to request the deletion of personal data;

• The right to restrict the processing - The right to limit the processing of personal data;

• The right to data portability - The right to transfer personal data in a structured, commonly used and automatically readable format;

• Right to object - Right to withdraw from consent or to object to the processing of personal data

• The right to lodge a complaint with the supervisory authority - The right to lodge a complaint against Apuseni Glamping Retreat with the supervisory authority.

The supervisory authority responsible for Apuseni Glamping Retreat is:

National Authority for the Supervision of Personal Data Processing

B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336

Bucharest Romania


Phone: +40.318.059.211, +40.318.059.212

In order to exercise your rights as a data subject, please do not hesitate to contact us based on the contact information provided above.

What data do we collect, when, why and how do we collect your data?

Apuseni Glamping Retreat collects, processes, stores and discloses various personal data in order to deliver the ordered services to you. We have detailed below for what purposes and under what circumstances we disclose your data to other persons.

Personal data is information from which we may report directly or indirectly to you, such as your first and last name, address, telephone number, date of birth, location data, and e-mail address.

In order to be transparent and to make you understand in a clear and easy way how these new provisions work and how to apply them, we will use the form in the table.

Because there are different types of data, we have grouped them into categories as we find the information easier to understand.

The personal data we collect when:

1. Visit

When you access our site, but are not logged in, collects the following personal data:

Device information:

Device ID, operating system, and the corresponding version or other identifiers of the device

Connection data:

Time, date and duration of use of the website, origin, corresponding IP address and other protocol data.

This information is collected to display the visited website. In order to ensure that we comply with the principle of minimizing personal data, Apuseni Glamping Retreat is limited to collecting only the data that is absolutely necessary.

2. Visit

All data collected is strictly related to well-defined purposes.

If you provide us with this personal data, you will voluntarily help us to improve our services.

Access data:

User, User ID, Password

Personal information (required for travel consultant services):

Last name, first name, company (optional), address, telephone number and / or e-mail address.

Device information:

Device ID, operating system, and the corresponding version or other identifiers of the device.

Communication data:

Comments, ratings or feedback, communication data (e.g. email communication).

Connection data:

Time, date and duration of use of the website, origin, corresponding IP address and other protocol data.

Booking information:

Reservation history.

Other information:

Data that we receive voluntarily while using the site or other related activities, but also from other sources, such as social media or other (public) databases (e.g., user ID of other platforms - Facebook, Instagram, youtube).

Defined purposes and legal basis

As we have informed you, we are collecting your data. only when necessary, for legal and contractual purposes.

For what purpose do we collect your personal data?

Customer Relationship: When you contact Customer Service to obtain information or make a complaint, we store the information you provide to us. For example, the reason why you contacted us, you noticed inconsistencies or missing products. Depending on why you contacted us, personal information may vary.

Apuseni Glamping Retreat wishes you to be a satisfied customer and thus the personal data you provide us during the sending of an e-mail or by telephone, are stored and registered on the server of the platform

Categories of personal data:

Account data, access data, communication data, other information.

Legal basis:

This information is necessary to fulfill our obligations related to your reservation and to deliver your tourist services (fulfillment of the contract). Apuseni Glamping Retreat is interested in giving you the best experience (legitimate interest).

Categories of personal data:

Booking details, first and last name and phone number.

Legal basis:

In order to send you the booking confirmation, we need your personal data (fulfillment of the contract).

Cyber ​​security and protection

Apuseni Glamping Retreat aims to offer you the best services. Not every visitor to our site is as friendly as you. For this reason, in order to protect our services, we need to collect personal data that helps us to identify potential attackers and thus prevent risks. We also save the fact that we have informed you about the privacy policy. To this end, we note that you have received the appropriate information and that the privacy policy has been made available to you.

Categories of personal data:

Login data

Access the data

Legal basis:

We are legally obliged to protect your data properly (compliance with legal obligations) and the protection of the company is in our interest (legitimate interest).

Subsequent processing based on our legitimate interest

In addition to the purposes and legal bases mentioned above, we also process your personal data of so-called legitimate interest. A legitimate interest is in particular the processing of personal data in a group of companies, network and information security processes or direct marketing activities. We use your personal data to pursue our legitimate interests, provided that your rights and freedoms do not prevail.

Legitimate interest for the purpose:

advertising: as it has done in the past, Apuseni Glamping Retreat will continue to send you emails to offer you discounts and promotions, questionnaires to conduct opinion polls and market research to improve services. You have the right to refuse further processing of data for advertising purposes on the occasion of each e-mail, in which case please contact our data protection officer at the e-mail address mentioned above.

email marketing Apuseni Glamping Retreat will select the information for marketing purposes, so that only the information that matches your preferences will reach you. You have the right to refuse further processing of data for advertising purposes on the occasion of each e-mail, in which case please contact our data protection officer at the e-mail address mentioned above.

measurement data: In order to improve our services and optimize our ads, we will collect various measurement data.

Assignment and acquisition, merger and acquisition, change of associates: We inform you that in the event of an assignment, merger followed by a total or partial acquisition of shares, Apuseni Glamping Retreat will disclose your personal information to that company. Apuseni Glamping Retreat will ensure that any third party who acquires all or part of the company will comply with the legal regulations on the protection of personal data.

Other information: data that you voluntarily provide when you use our website, but also information from other sources, such as social media or other (public) databases (e.g. user of other platforms), will be collected and processed together with the data requested by us.

When do we delete your data?

We generally delete data after the purpose has been met. Different deletion rules apply depending on the purpose of the processing. The collected data is marked with a delete rule. When the retention period is over, the stored data will be deleted accordingly.

Apuseni Glamping Retreat will delete your personal data whenever you wish and immediately after you have notified us or 2 (two) years after the fulfillment of the purpose.

In addition to the deletion rules defined by us, there are other periods of legal retention that we must comply with. For example, tax data must be kept for a period of ten years or more in some cases.

Therefore, despite the request to delete your data, we may still store some data stored due to legal regulations. In this case, we will restrict the data from further processing.

To whom do we disclose your data?

Apuseni Glamping Retreat does not provide your data to unauthorized third parties. However, as part of our business, we obtain the services of selected suppliers and provide them with limited and strictly monitored access to some of our data. Before forwarding personal data to these partner companies for processing on our behalf, we ensure that they comply with the legal requirements for the protection of personal data and that they can demonstrate the appropriate level of data protection with appropriate evidence.

Information about the cookies present on the Apuseni Glamping Retreat website:

The definition of cookies and the cookies we use

In order to make our website more attractive and to allow the use of certain functions, we use so-called cookies on various pages. These are small text files stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device that allow us or our collaborator to recognize your browser on the next visit (persistent cookie). You can set your browser so that you are informed about the setting of cookies and you can decide to accept them individually or to exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our site.

What categories of cookies are there?

Strictly necessary cookies necessary to visit the site, in order to use its functions. Without these cookies, functionality cannot be guaranteed, such as actions taken during the visit (for example, text input), even when browsing the pages of the site. Functional cookies allow a site / application to save information already provided (such as username, language selection, or location) and to improve the user's ability to provide personal features. These cookies collect anonymous information and cannot track your movements on other websites.

Performance cookies collect information about the use of a site / application - for example, the pages that a visitor visits most often and whether they receive error messages from a page. These cookies do not store information that identifies the user. The information collected is aggregated and anonymous. These cookies are used exclusively to improve the performance of a site / application and, therefore, for the user experience. Cookies for marketing purposes are used to redirect ads relevant to the user and tailored to his interests. They are also used to limit the frequency of an ad and measure the effectiveness of advertising campaigns. They record whether or not you have visited a site / application. This information may be shared with third parties (for example, advertisers). Improving targeting and advertising cookies is often linked to the functionality of third-party sites.

Refuse to use cookies

If you do not want Apuseni Glamping Retreat to collect and analyze information about your visit, you can do so at any time for the future (opt-out). If you wish to refuse, please contact us according to the contact information mentioned above.

For the technical implementation of this contradiction, a stop cookie will be set in your browser. This cookie is for the sole purpose of mapping your opposition. For technical reasons, a opt-out cookie can only be used for the browser from which it was set. If you delete cookies or use another browser or device, you will need to opt out again.

The cookies we use from third parties

Google AdWords

As an AdWords customer, we use Google Conversion Tracking. This is an analysis service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). If you access our site through a Google ad, Google Adwords will set a cookie on your device ("conversion cookie" - performance cookie). This cookie will expire after 30 days. It is not for personal identification. If the cookie has not expired when you visit certain pages, we and Google may acknowledge that someone clicked on the ad and was redirected to our site. Each advertiser receives a different cookie. Therefore, cookies cannot be tracked on advertisers' websites. The information collected by the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that could personally identify users. If you do not want to participate in the tracking process, you can also opt out of setting a cookie - for example, by setting your browser, which generally disables automatic cookies. You can also disable conversion tracking cookies by setting your browser to block cookies in the "" domain.

The right to change

Apuseni Glamping Retreat reserves the right to modify this personal data protection statement in accordance with legal provisions. In the event that the legislation in force undergoes changes, we will inform you with priority.